I run an event rental company and keep hitting the same snags: soft holds drifting past 48 hours and last‑minute spec changes after we’ve built pull sheets. What CE courses or workshops have helped planners understand inventory realities (substitutions, shortages, turn times) and contract basics like hold windows, damage waivers, and force majeure so we’re not renegotiating terms at 5 p.m. on a Friday?
I’ve had luck nudging planners into MPI Academy’s contracting essentials — after that, the “soft holds drifting past 48 hours” dropped and force majeure/damage waiver convos got faster; see https://academy.mpi.org/. We also add a 72‑hour spec freeze before pull sheets and an auto‑expire on holds at 48 hours with a payment link; , otherwise we’re rebuilding pallets. If they’re new, I allow one 24‑hour extension once per project so it feels fair.